Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which (together with our Privacy Policy) govern PPE Supply Company's relationship with you in relation to this website.

1. Formation of Contract

These Terms & Conditions shall apply to all orders received by PPE Supply Company (Company, We or Us) from You (a Customer) placing an order with us for supply of goods (the Goods) in the United Kingdom.
These Terms & Conditions will prevail over any terms and conditions on the Customer's order form, form of contract or any other communication sent by the Customer to the Company and the placing of an order for, or the acceptance of, the Goods by the Customer shall indicate unqualified acceptance of these Conditions. No other conditions whether or not inconsistent with these Conditions shall apply.
These Terms & Conditions and the quotation (together, the contract) apply to the purchase and sale of any goods between us and you, to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2. Interpretation

A “business day” means 9:00-17:00 any day other than Saturday, Sunday and bank holiday in England and Wales.
The heading in these Terms & Conditions are for convenience only and will not affect their interpretation.
Words imparting the singular number include the plural and vice-versa.

3. Order of the Goods

The Company hereby notifies the Buyer that telephone calls received by the Company's order processing and customer support departments may be monitored for quality control, staff training and service improvement purposes.
Each order for Goods will be deemed to be an offer by the Customer to purchase the Goods upon these Conditions (the Order). A contract shall not be formed until either the Order is acknowledged via email by the Company or the Goods are despatched whichever is earlier (the Contract).
Descriptions of all goods set out in our sales documentation or website are intended as a guide only.
The Company can make any change to the specification of the goods which are required to conform to any applicable safety or other statutory regulatory requirements.
Goods are subject to availability, in the event that the Company is unable to supply the Goods, the Customer will be informed as soon as possible. An alternative will be offered or a full refund will be given where the Company has already received payment for those Goods.

4. Customer's Authority

Customers entering into transactions with the Company expressly warrant that they are authorised to accept and are accepting these Conditions.

5. Details and Specifications

Details and specifications of Goods will be as set out in the Company's current marketing materials and website. The Company reserves the right to alter specifications of any given product and to withdraw any item or promotion without explanation or notification. Current specifications can be confirmed on the website, with the Company by telephone or email.

6. Price

The price (Price) of the Goods is set out in our quotation current at the date of your order or such other price as we may agree in writing.
The price (Price) for the Goods will be the price set out in the Company's current website or any specific sales promotional material (unless advised by the Company differently at point of purchase).
If the cost of the Goods to us increases due to any factor beyond our control including, but not limited to, material cost, labour costs, alteration of exchange rate or duties, or changes to delivery rates, we can increase the Price prior to delivery.
Any increase in the price under the clause above will only take place after we have told you about it.
The price is exclusive of fees for delivery.
The price is exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.
In the unlikely event that the price of an item has been incorrectly advertised the Company will contact the Customer to ask whether the Customer wishes to proceed at the correct price. If not, or the Company is unable to obtain the Customers instructions, the Company will cancel the Order and a full refund will be given where the Company has already received payment for those Goods.

7. Cancellation & Alteration

Details of the Goods as described in the clause above (Order of the Goods) and set out in our sales documentation are subject to alterations without notice and are not a contractual offer to sell the Goods which is capable of acceptance.

8. Payment

The Customer shall make payment for the Goods in full at the time of placing an order with the Company. The Company may accept alternative methods of payments, at its sole discretion.
The Company doesn't currently accepts/operates Credit Accounts.
Time for payment will be of the essence of the Contract between us and you.
All Payments must be made in British Pound unless otherwise agreed with us.
Both Parties must pay all amounts due under these Terms & Conditions in full without any deductions or withholding except as required by law and neither party is entitled to assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.

9. Delivery

We will arrange for the delivery of the Goods to the address specified on your order or to another location we agree in writing.
If you do not specify a delivery address or if we both agree, you must collect the Goods from our premises.
If you do not take delivery of the goods we may, at our discretion and without prejudice of any other rights:

Store or arrange for the storage of the Goods and will charge you for the costs and expenses including but not limited to, transportation, storage and insurance; and/or
Make arrangements for the redelivery of the Goods and will charge you for the costs of such redelivery; and/or
After 10 business days, resell or otherwise dispose of part or all of the Goods and charge you for any shortfall below the price of the Goods

If redelivery is not possible as set out above, you must collect the Goods from our premises and will be notified of this. We can charge you for all associated costs including, but not limited to, storage and insurance.
Any dates quoted for delivery are approximate only and the time of delivery is not of the essence. We will not be liable for any delay in delivery of the goods that is caused by circumstances beyond our control or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

10. Inspection and acceptance of Goods

You must inspect the Goods on delivery or collection.
If you identify any damaged or shortages, you must inform us in writing within 7 days of delivery, providing details.
We will not accept returns on goods that have been bespoke made or have been ordered in for you specially.
We will accept returns of Goods (with the exemption of those mentioned above) that are no longer wanted providing they have not been used and can be resold. These will be only accepted up to 28 days after day of delivery. These returns will be subject to a 10% handling charge and original delivery costs will not be refunded.
Other than by agreement, we will only accept returned goods if we are satisfied that those Goods are defective and if required, have carried out an inspection.
Subject to your compliance with this clause and/or our agreement, you may return the Goods and we will, as appropriate, repair, or replace, or refund the Goods or part of them.
We will be under no liability or further obligation in relation to the Goods if:

If you fail to provide notice as set above; and/or
You make any further use of such Goods after giving notice under the clause above relating to damages and shortages; and/or
The defect arises because you did not follow our oral or written instructions about the storage, commissioning, installation, use and maintenance of the Goods; and/or
The defect arises from normal wear and tear of the Goods; and/ore.

The defect arises from misuse or alteration of the Goods, Negligence wilful damage or any other act by you, your employees or agents or any third parties.

11. Risk and title

Except as otherwise provided in these Conditions, the risk of damage to or loss of the Goods shall pass to the Account Customer upon delivery of the Goods
The Company shall retain title to and ownership of the Goods and the Account Customer will hold them as Company's bailee and fiduciary agent until the Company has received payment in full of all sums due under the Contract. If payments received from the Account Customer are not stated to refer to a particular invoice the Company may appropriate such payments to any outstanding invoice at the Company's discretion.
Until title to the Goods has passed to you, you must (a) hold the Goods on a fiduciary basis as out bailee; and/or (b) store the goods separately and not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; and/or (c) keep the Goods In satisfactory conditions and keep them insured against all risks for their full price from the date of delivery.
The Goods shall, once the risk has passed to the Customer in accordance with this clause 11 or otherwise, be and remain at the Account Customer's risk at all times unless and until the Company has retaken possession of them and the Customer shall comprehensively insure the Goods against loss or damage by accident, fire, theft or other risks usually covered by insurance in the type of business carried out by the Account Customer.

12. Cancellation, Amendment of Order and Termination

The Company will use all reasonable endeavours to meet Customers' individual requirements but the Company shall be under no obligation to accept cancellation or other amendment to any Order or any part of an Order once accepted by the Company. Where the Company agrees such cancellation or amendment to an Order, it is on the understanding that a reasonable cancellation or amendment charge, as detailed in Clause 16, may be levied at the Company's sole discretion.
The Company can terminate the sale of Goods under the Contract where:

You commit a material breach of your obligations under these Terms & Conditions;
You are or become or, in our reasonable opinion are about to become the subject of bankruptcy order or take advantage if any other statutory provision for the relief of insolvent debtors.
You enter into a voluntary arrangement under part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with your creditors; or
You convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager administrator or administrative receiver appointed in respect of your assets or undertakings or any part thereof, any documents are filed with the court for the appointment of an administrator, notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in Para 14 of schedule B1 of the Insolvency Act 1986) a resolution is passed or petition presented to any court for the winding up of your affairs or for the granting of an administration order, or any proceedings are commenced relating to your insolvency or possible insolvency.

13. Liability

Our liability under the Contract, and in breach of statutory duty, and in tort, misrepresentation or otherwise will be limited to this clause
Subject to the clauses above on Inspection and Acceptance and Risk and Title, all warranties, conditions or other terms implied statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.
If we do not deliver the Goods, our liability is limited, subject to the clause below, to the costs and expenses incurred by you in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.
Our total liability will not, in any circumstances, exceed the total amount of the price payable by you.
We will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:

Any indirect, special or consequential loss, damage, costs or expenses; and/or
Any loss of profits: loss of anticipated profits; loss of business; loss of data; loss or reputation or goodwill; business interruption; or other third-party claims; and/or
Any failure to perform any of our obligations if such delay or failure is due to any cause beyond your reasonable control; and/or
Any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or
Any loss relating to the choice of the Goods and how they will meet your purposed or the use by you of the Goods supplied.

The exclusions of liability contained within this clause will not exclude or limit our liability for death or personal injury caused by our negligence; or for any matter for which it would be illegal for us toy exclude or limit our liability; and for fraud or fraudulent misrepresentation.

14. Warranty

In the event that an item is defective within the meaning of the Sale of Goods Act 1979 (as amended from time to time) the Company reserves the right, at its absolute discretion, to replace or repair the Goods as an alternative to refunding the purchase price.
Goods are supplied according to the descriptions and specifications given in the relevant catalogues or marketing materials of the Company. Unless otherwise advised to the Customer on acceptance of the Order the Company gives no warranty other than that offered by the manufacturers of the Goods. The Company makes no representation as to the suitability of fitness of any goods for any particular purpose unless expressly given or made in Company brochures or websites. For details of manufacturer's warranties, refer to the Company's catalogue or to the manufacturers own description and specification.
In the event that an item is defective within the meaning of the Sale of Goods Act 1979 (as amended from time to time) the Company reserves the right, at its absolute discretion, to replace or repair the Goods as an alternative to refunding the purchase price.

15. Force Majeure

The Company will not be liable to the Customer for any failure or delay in delivery of the Goods if it is due to any event beyond the reasonable control of the Company. The Company will be entitled to a reasonable extension of time for performing such obligations and shall not be liable for any loss or damage occasioned to the Customer thereby.

16. Non Faulty Return of Goods

Goods are not supplied on a sale or return basis. Returns of non-faulty goods will only be accepted at the sole discretion of and with the prior written permission of the Company. Permission must be obtained within 24 hours from time of delivery. In the event that permission is given then the Customer will be refunded in full. Where the Company agrees to the return of non-faulty Goods, such items must be returned in agreed time frame.

The Goods shall remain at the Customer's risk at all times unless and until the Company has retaken possession of them and the Customer shall comprehensively insure the Goods against loss or damage by accident, fire, theft or other risks usually covered by insurance in the type of business carried out by the Account Customer.

The Customer is responsible for the Costs and Delivery of the Goods they wish to return following required measures to guarantee the safe return of the Goods. All returned Goods must be in original packaging without any signs of damage or use and other Conditions previously specified.

17. Waiver

The waiver by the Company of any right to exercise any right or to insist on the strict performance of any provision of the Contract, shall not operate as a waiver of, or preclude any further exercise or enforcement of (as the case may be) or other exercise or enforcement by the Company of that or any other right or provision.

18. Data Protection

When providing the Goods to the Buyer, the Seller may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Buyer.
The parties agree that where such processing of personal data takes place, the Buyer shall be ‘data controller’ and the Seller shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.
For the avoidance of doubt, ‘Personal Data’, ’Processing’, ’Data Controller’, ‘Data Processor’, ‘Data Subject’ shall have the same meaning as in the GDPR.
The seller shall only Process Personal Data to the extent reasonably required to enable it to provide the Goods as mentioned in these terms and conditions or as requested by and agreed with the Buyer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party’s purpose.
The seller shall not disclose Personal to any third parties other than employees, Directors, agents, subcontractors or advisers on a strict “need to know” basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
The Seller shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Seller on behalf of the Buyer. Further information about the Sellers approach to data protection are specified in its Data Protection Policy, which can be found on out website. For any enquiries or complaints regarding data privacy, you can contact the Company at the following e-mail address: info@ppesupplycompany.co.uk

19. Severance

If one or more of these Terms & Conditions is found to be unlawful, invalid or otherwise unenforceable, that/those provisions shall be deemed severed from the remainder of these Terms & Conditions (which will remain valid and enforceable).

20. Law and Jurisdiction

This agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

21. Company Details

PPE Supply Company is a trading name of Ultimate Group Services Limited, a company registered in England and Wales whose registered office is at 78 York St. Marylebone, London, W1H 1DP
Company registration No.: 11108181
VAT No.: 287346661